CQI / IRCA VILT Course Joint Instruction
Thank you for choosing TechKnowledge Services Group (TKSG) Certificated Training Course Services
1. Company introduction
The TechKnowledge Services Group (TKSG) has been independently assessed and approved by the CQI and IRCA, as an Approved Training Partner (ATP, Registered Number: 01197682), to provide the certified training course and issue the recognized training course certificate. This means they have the processes and systems in place to deliver certified courses to the highest standard.
2. Accreditation
About the CQI, IRCA, and TKSG
The CQI is the only chartered professional body dedicated entirely to quality.
The IRCA is its specialist division dedicated to management system auditors.
Please find out more about the CQI and IRCA at www.quality.org
Please find out more about the TKSG service at www.tksg.global or www.cert.global
3. CQI / IRCA VILT Course Joint Instruction
No. | Description |
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a. When the course is running | Time zone: (the TKSG will only conduct the VILT course in the same country/time zone) Language: English / Mandarin / another language Learner number:
Course time: 09:00 ~ 18:00 (daily)
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b. Required equipment and learning environment | Hardware: The TKSG LMS use responsive-web technology to support the following devices:
We would recommend using a PC/Mac desktop or Notebook laptop for better learning experiences. Internet connection:
Software: The TKSG virtual classroom is supported by TWO elements,
To access the TKSG LMS (learning management system), your devices shall be able to connect to the Internet and use the following software:
To interact with the tutor, you will need to use video conferencing enabled software to join the virtual classroom:
Guidelines for tutor config and learner joint the breakout room for group discussion: Once connected, the tutor/student can share their screen for discussion, lecture, presenting purpose. If there is a connection problem, they just need to re-connect and back to the tutor. Audio and Video: The student shall ensure their webcam and microphone conferencing hardware and software by performing a pre-test:
The webcam and microphone are critical equipment to intact with the tutor and other learners on VILT course, any unable or unwilling to use webcam and microphone will not able to complete the training. Both tutors and learners have the responsibility to ensure the equipment functionally.
Learner's environment
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c. How to log onto TKSG LMS | The following information will help you to start and facilitate the VILT training course with us:
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d. What to expect in a virtual classroom environment |
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e. What support is available | Technical support: If any questions on use TKSG LMS, additional IT support needed, they can
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f. Course materials |
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g. Pre-course work | All participants are requested to complete the course [ Prior-Knowledge Assessment ] in one week BEFORE the training and download the successfully completed statement.
Preparation for Case Study
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h. Proof learner identification | The learning should provide the following information to prove their identity during the VILT course and exam registration process:
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i. Additional policies to comply | The learner shall be acknowledged and upon the registration, the learner is agreed on the following policies: Data protection
Policy on recording VILT sessions
Policy on the use of webcams
Intellectual Property Rights (IPRs) and Copyrights : All rights of IPRs and Copyrights of course material, process and methodology are reserved by TechKnowledge Services Group Inc. (TKSG) The provided material, electronic media are used for this specific training course objectives and learning purpose only, it is strictly prohibited to modify, distribute, transfer, reproduce or use for other purposes without approval and written permission. Disclaimer : The CASE STUDY (fictitious case study company) document should be tread as training material that is NOT intended as a document template, the primary concern being to examine the requirements contained in the standard (e.g. ISO) and the activities involved in the audit of each individual aspects. The technical content of the fictitious case study company has been heavily simplified. The audit findings must also be considered in each case. Prior to start work on a real implementation or certification process, therefore it is necessary to involve the overseer responsible for the process concerned. |
j. Tutor guidance |
4. Course information
4.1 BEFORE the course
Item | Notification |
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a. Student account | There are TWO ways to have a student account:
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b. Log in and find the course material |
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4.2 DURING the course
Item | Notification |
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a. Examination qualification |
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b. Auditor course examination | The following information is for CQI / IRCA lead auditor and conversion training course. The following paper-based exam information only applicable for selected training course since 7th November 2022.
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c. Re-sit the exam |
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d. Exam result registration |
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4.3 AFTER the course
Item | Notification |
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a. Course certificate |
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b. Collect the course certificate |
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c. Certificate validity | It depends on the version of the corresponding standard, the course certificate has NO expiration date. |
d. CQI/IRCA Auditor Registration | For the CQI/IRCA certified auditor training course only.
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Please contact us for the other information or support:info@tksg.global