Personal Data Protection and EU GDPR Compliance Statement. 

The Chartered Quality Institute (the CQI) has approved TechKnowledge Services Group (TKSG), hereafter referred to as “training provider”, an Approved Training Partner (ATP) (CQI/IRCA ATP Reference no. 01197682) to deliver the certified course and course certification that you are attending. 

During or after your course has finished, your training provider sends us some information about you. 

As a registered charity, the CQI is subject to the UK General Data Protection Regulation (UK GDPR), a UK law that gives you certain rights with respect to your personal data that is shared with the Institute

We process your data in order to: 

- Provide you with a verifiable record at the conclusion of the course 

- Assess the provider and the training that you have received. 

The data that is shared with us by your training provider includes your name, your email address, the name of your tutor, the course in which you are registered, the date of your course and the results of final assessments that you have completed. 

You are assigned a student identification number (UDN) when you register for a CQI or IRCA certified course. We retain your name, course and exam details, and this student identification number in perpetuity, so that we can verify, upon request, that you completed the course for which you have registered. 

We use your name, email address and course information to send you a personalized email following the conclusion of your course, in which we ask you to give us feedback on your experience with the course, your tutor and the training provider. We also ask you whether you are interested in receiving additional information from us about the quality profession, the CQI and IRCA, and our products and services. 

As a data subject, you have certain rights under the GDPR including, for example, the right to access the data that we hold about you. 

To exercise your GDPR rights, you must contact the CQI either directly or through your training provider unless you are located in a European Union country when you must contact the CQI’s EU representative – IT Governance Europe Limited at eurep@itgovernance.eu. Please ensure you reference ‘CQI’ in any correspondence you send to our representative.

The TechKnowledge Services Group (TKSG) can be reached directly at: info@tksg.global

The CQI can be reached directly at: training@quality.org