Course: Information and Guidance 信息與指引

Topic outline

General
General
- Announcements Forum
Organizational Information and Guidance 信息與指引
Organizational Information and Guidance 信息與指引
- Company introduction 公司介紹
- Company introduction Page
- 集團介紹 Page
- Brand story and core value Page
- 品牌故事 Page
- Group history Page
- 集團發展歷史與重要歷程碑 Page
- Course planning and student register
- 01 - Course rolling plan File
- 02 - Student Course Registration Template File
- 01 Attendance Record - Course File
- 02 Attendance Record - Examination File
- Policy and Compliance
- Different levels of compliance Page
- Personal Data Protection and EU GDPR Compliance Statement Page
- 個人數據處理與歐盟一般數據保護法案 (EU GDPR) 合規聲明 Page
- IRCA Auditor Registration and Tutor Qualification
- Procedure - CQI / IRCA Auditor/Lead Auditor Registration Page
- 程序 - CQI / IRCA 稽核員/主導稽核員註冊 Page
- Example CPD Log.pdf File
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- Procedure - CQI / IRCA Auditor Course Tutor Qualification Page
- 程序 - CQI / IRCA 稽核員課程講師資格與認證程序 Page
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- Sub-contractor and Tutor Recruitment
- Business collaboration in training services Page
- 教育訓練事業合作 Page
- 誠徵合作講師 Page
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- HOW-TO procedure
- Procedure - create service account Page
- 程序 - 自行註冊 - 課程學習帳號 Page
- Procedure - course enrollment Page
- 程序 - 課程註冊 - 使用課程註冊金鑰 Page
- Procedure - course enrollment - Coupon Page
- 程序 - 課程註冊 - 使用課程授權註冊卷 (Coupon QR Code) Page
- Procedure - upload your "assignment" Page
- 程序 - 上傳課程作業 Page
- Procedure - update the CQI/IRCA UDN Page
- 程序 - 更新 CQI/IRCA 學生識別碼 (UDN) Page
- Procedure - Download your course certificate Page
- 程序 - 下載課程證書 Page
- Procedure - Update your personal data Page
- 程序 - 更新個人資料與密碼 Page
- Procedure - Reseting your password Page
- 程序 - 重新設定密碼 Page
- Procedure - Complaints and Appeals Page
- 程序 - 抱怨與客訴處理 Page
- Malpractice and Maladministration policy and process Page
- Procedure - Course Registration Information Page
- 程序 - 學員課程註冊資料 Page
- Procedure - Course rolling plan Page
- 程序 - 課程年度計畫 Page
- Overview to the TKSG LMS user interface Page
- Requirements for conducting and marking CQI and IRCA examinations Page
- QR Code Generate Page
- QR Code Generate - Code for Current Web Page
- Participate learning Page
- Participate learning 參與式學習 Page
- Procedure - Develop a question bank Page
CQI / IRCA Courses Management Information
CQI / IRCA Courses Management Information
- Tutors
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- Tutor introduction - PHILIP KU Page
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- English
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- Blended Learning Course Information Page
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- Classroom Course Joint Instruction Page
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- Virtual (online) Course Information Page
- CQI / IRCA VILT Course Joint Instruction Page
- CQI / IRCA VILT Course Joint Instruction_v1 Page
- CQI / IRCA VILT Course Delivery Tutor Guidance Page
- Session time management Page
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- Timekeeping - 1 minute Page
- Timekeeping - 3 minutes Page
- Timekeeping - 5 minutes Page
- Timekeeping - 10 minutes Page
- Timekeeping - 15 minutes Page
- Timekeeping - 30 minutes Page
- Timekeeping - 45 minutes Page
- Timekeeping - 60 minutes Page
- Timekeeping - 90 minutes Page
- Timekeeping - 10 minutes Page
- Timekeeping - 15 minutes Page
- Timekeeping - 30 minutes Page
- Timekeeping - 45 minutes Page
- Timekeeping - 60 minutes Page
- Timekeeping - 90 minutes Page
- 中文
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- CQI / IRCA 證書樣張與說明 Page
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- CQI / IRCA 課程參加指引 Page
- CQI / IRCA 遠距課程 (VILT) 參加指引 Page
- CQI / IRCA 遠距課程 (VILT) 講師指引 Page
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- CQI / IRCA Auditor Course - Student performance evaluation Page
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- CQI / IRCA Lead Auditor Training Course - Learning Environment - Table setting Page
- ------------------------------------- Online Assessment Regulations 線上考試規定 -------------------------------------
- CQI / IRCA 線上考試: 學員指引 Page
- CQI / IRCA 認證課程 - 紙本考試規定 Page
- CQI / IRCA 認證課程 - 線上考試 (online assessment) 參加指引 Page
- CQI / IRCA 認證課程線上考試 - 身份認證 Page
- CQI / IRCA 認證課程線上考試 - 線上考試設備與環境測試 Page
- CQI / IRCA 認證課程線上考試 - 考試休息 Page
- ------------------------------------- Online Assessment Regulations 線上考試規定 -------------------------------------
- CQI / IRCA Online Exams: Guide for Learners Page
- CQI / IRCA Online assessment joint instruction Page
- CQI / IRCA Online assessment - Identification verification Page
- CQI / IRCA Online assessment - Equipment and environment Page
- CQI / IRCA Online assessment - Break time Page
- CQI and IRCA Online Exams: Appeals Policy Page
- CQI and IRCA Online Exams Appeals Submission Form v1 (final) File
- CQI and IRCA Online Exams: IT Equipment and Systems Requirements Page
- CQI and IRCA Online Exams: Special Consideration Policy Page
- CQI and IRCA Online Exams Special Consideration Request Form v1 (final) File
- CQI and IRCA Online Exams: Reasonable Adjustment Policy Page
- CQI and IRCA Online Exams Reasonable Adjustment Request Form v1 (final) File
- CQI Learner Privacy Notice Page
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- APPENDIX 1: AUDIT INFORMATION SECURITY MANAGEMENT SYSTEMS AGAINST ISO/IEC 27001 Page
- 資訊安全管理系統稽核 - 根據 ISO/IEC 27001 Page
- CQI and IRCA Online Exam Regulations Page
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- 課程報名表 Page
ISO/IEC Directives, Part 1, Annex SL - Appendix 2 - 管理系統標準共通結構
ISO/IEC Directives, Part 1, Annex SL - Appendix 2 - 管理系統標準共通結構
Management System Documented Information - Templates
Management System Documented Information - Templates
The following documented information templates were based on the harmonized management system structure (HS), also known as the High-Level Structure (HLS) in Annex SL and the technical contents are heavily simplified for training purposes.
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- Product and Services of The Organization Page
- [ The Organization ]'s Management System Manual Page
- [ The Organization ]'s Quality policy and Objectives Page
- Form - Customer Satisfaction Survey File
- Form - Position Description File
- Form - Position Requirements Matrix File
- Form - Roles, Responsibilities, and Authorities Page
- Form - Job Description Page
- Form - Job Description - Top Management Page
- Form - Job Description - Management System Representative Page
- Form - Job Description - Senior Management Page
- Form - Job Description - Management (Managers) Page
- Form - Job Description - Management ( Technical Managers ) Page
- Form - Job Description - Management ( Service and Supporting Managers ) Page
- Form - Job Description - Management ( Function and Project Managers ) Page
- Form - Job Description - Employees ( General ) Page
- Form - Job Description - Employees ( Technical Function ) Page
- Form - Job Description - Employees ( Technical Function ) - Auditor Page
- Form - Job Description - Employees ( Service and Supporting Function ) Page
- Form - Job Description - Contractor Page
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- Procedure - mss_02_02 - Change Management Page
- Procedure - mss_02_03 - Context of The Organization Page
- Form - COTO Log File
- Form - Compliance Risk and Opportunities Assessment v1 File
- Procedure - mss_02_04 - Control of Documents Page
- Procedure - mss_02_07 - Control of Records Page
- Procedure - mss_02_09 - Corrective and Continual Improvement Page
- Form - CAR File
- Form - CAR Log File
- Procedure - mss_02_13 - Internal Audits Page
- ISO 9001 Audit Checklist in Human English File
- Form - Internal Audit Log File
- Form - Internal Audit Report File
- Procedure - mss_02_14 - Management Review Page
- Form - Management Review Meeting Minutes File
- Procedure - mss_02_15 - Control of Outsourced Processes Page
- Procedure - mss_02_21 - Risk & Opportunity Management Page
- Procedure - mss_02_24 - Training Page
- Form - Employee Training Record File
- Form - Individual Employee Training Record File
- Form - Employee Training Matrix File
- Form - Employee Evaluation Record File
- Form - Employee Opinion Survey File
- Form - Group Training Record File
- General Employee Training Presentation ISO 9001 v2 File
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- Procedure - mss_02_01 - Calibration Page
- Form - Calibration Log File
- Form - Calibration Record File
- Procedure - mss_02_05 - Control of Nonconforming Product Page
- Form - Nonconforming Part Disposition File
- Procedure - mss_02_06 - Control of Nonconforming Service Page
- Form - Nonconforming Service Report File
- Procedure - mss_02_08 - Control of Customer Property Page
- Procedure - mss_02_10 - Design Management Page
- Form - Design Control File
- Procedure - mss_02_11 - Equipment Validation Page
- Procedure - mss_02_12 - Identification & Traceability Page
- Procedure - mss_02_16 - Preservation Page
- Procedure - mss_02_17 - Preventive Maintenance Page
- Form - Equipment Maintenance Record File
- Procedure - mss_02_18 - Purchasing Page
- Form - Requisition File
- Form - Approved Supplier List File
- Form - Supplier Quality Survey File
- Form - Supplier Evaluation Form File
- Form - Supplier Corrective Action Request File
- Form - SCAR Log File
- Procedure - mss_02_19 - Quoting and Orders Page
- Procedure - mss_02_20 - Receiving Page
- Procedure - mss_02_22 - Packaging and Shipping Page
- Procedure - Special Process Page
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- Form - Out of Tolerance Impact Study File
管理系統文件化資訊 - 範本
管理系統文件化資訊 - 範本
以下管理系統文件化資訊內容的範本，是基於 Annex AL 中定義的管理系統共通結構 (HS)，也稱高階結構 (HLS) 所制定，僅作為 TKSG 訓練課程的案例研討目的使用。
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- 產品或服務型錄 (service catalogue) Page
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- 程序 - xxxx Page
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- mss_01_01_ [ 組織 ] 管理系統手冊 Page
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- 程序 - mss_02_01 - 校準 Page
- 程序 - mss_02_02 - 變更管理 Page
- 程序 - mss_02_03 - 組織全景 Page
- 程序 - mss_02_04 - 文件管制 Page
- 程序 - mss_02_05 - 不合格產品管制 Page
- 程序 - mss_02_06 - 不合格服務管制 Page
- 程序 - mss_02_07 - 紀錄管制 Page
- 程序 - mss_02_08 - 客戶資產管制 Page
- 程序 - mss_02_09 - 矯正與持續改善 Page
- 程序 - mss_02_10 - 設計管理 Page
- 程序 - mss_02_11 - 設備驗證 Page
- 程序 - mss_02_12 - 識別和可追溯性 Page
- 程序 - mss_02_13 - 內部稽核 Page
- 程序 - mss_02_14 - 管理審查 Page
- 程序 - mss_02_15 - 外包流程控制 Page
- 程序 - mss_02_16 - 保存 Page
- 程序 - mss_02_17 - 預防性維護 Page
- 程序 - mss_02_18 - 採購 Page
- 程序 - mss_02_19 - 報價與訂單 Page
- 程序 - mss_02_20 - 接收與入庫 Page
- 程序 - mss_02_21 - 風險與機會管理 Page
- 程序 - mss_02_22 - 包裝與運輸 Page
- 程序 - mss_02_24 - 教育訓練 Page
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- 紀錄 - form_04_72_01 - 員工聘僱合約書 (範本) Page
- 紀錄 - form_04_09_01 - 矯正措施單 (corrective action request, CAR) Page
- 紀錄 - form - Job Description 職務說明書 Page
- 紀錄 - form - Management Review 管理審查 Page
Service catalogues - Business Continue Management System (BCMS, IS0 22301)
Service catalogues - Business Continue Management System (BCMS, IS0 22301)
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- Business Continuity Management (ISO 22301) Page
- BCMS ISO 22301:2019 Lead Auditor (Business Continuity Management Systems) Training Course Page
- 中文
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- ISO 22301:2019 主導稽核員 (BCMS, 營運持續管理系統) 訓練課程 Page
Service Catalogues - Food Safety Management System (FSMS, ISO 22000)
Service Catalogues - Food Safety Management System (FSMS, ISO 22000)
- English
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- Food Safety Management (FSMS, ISO 22000) and Regulatory Compliance Page
- FSMS ISO 22000:2018 Lead Auditor (Food Safety Management Systems) Training Course Page
- 中文
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- 食品安全管理 (FSMS, ISO 22000) 與法規符合 Page
- ISO 22000:2018 主導稽核員 (FSMS, 食品安全管理系統) 訓練課程 Page
Service Catalogues - Information Security Management Systems (ISMS, ISO/IEC 27001)
Service Catalogues - Information Security Management Systems (ISMS, ISO/IEC 27001)
- English
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- Information Security Management (ISO/IEC 270xx) Page
- ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) Training Course Page
- ISO/IEC 27001:2022 (ISMS) Auditor Continuing Professional Development (CPD) Training Course Page
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- ISO/IEC 27001:2013 Extension to ISO/IEC 27701:2019 Lead Auditor (PIMS, Privacy Information Management System) Training Course Page
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- 中文
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- 資訊安全管理 (ISO/IEC 270xx) Page
- ISO/IEC 27001:2022 (ISMS, 資訊安全管理系統) 基礎課程 Page
- ISO/IEC 27001:2022 主導稽核員 (ISMS, 資訊安全管理系統) 訓練課程 Page
- ISO/IEC 27001:2022 (ISMS, 資訊安全管理系統) 改版持續專業進修 (CPD) 課程 Page
- ISO/IEC 27001:2022 (ISMS, 資訊安全管理系統) 改版稽核員持續專業進修 (CPD) 課程 Page
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- 雲服務資訊安全管理 (ISO/IEC 27017) 與雲服務個人數據保護 (ISO/IEC 27018) 基礎課程 Page
- 資訊安全管理系統 (ISO/IEC 27001:2013) 擴充雲服務安全 (ISO/IEC 27017:2015) 主導稽核員訓練課程 Page
- 資訊安全管理系統 (ISO/IEC 27001:2013) 擴充雲服務個人資料保護 (ISO/IEC 27018:2019) 主導稽核員訓練課程 Page
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- ISO/IEC 27001:2013 擴充 ISO/IEC 27701:2019 主導稽核員 (PIMS, 個人資料隱私管理系統) 訓練課程 Page
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- 對 ISO/IEC 27002：2022 的基本理解 Page
- Basic understanding of ISO/IEC 27002:2022 Page
- Introduction - table Page
- Summary of KEY CHANGES on ISO/IEC 27001:2022 Page
- ISO/IEC 27001:2022 變更及可能的衝擊 Page
- IRCA ISMS transition declaration form File
Service Catalogues - IT Service Management System (IT-SMS, ISO/IEC 20000-1)
Service Catalogues - IT Service Management System (IT-SMS, ISO/IEC 20000-1)
- English
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- IT-SM ISO/IEC 20000-1:2018 Lead Auditor (Information Technology - Service Management) Training Course Page
- 中文
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- ISO/IEC 20000-1:2018 主導稽核員 (IT-SM, 資訊服務管理系統) 訓練課程 Page
Service Catalogues - Quality Management System (QMS, ISO 9001)
Service Catalogues - Quality Management System (QMS, ISO 9001)
- English
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- QMS ISO 9001:2015 Lead Auditor (Quality Management Systems) Training Course Page
- 中文
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- ISO 9001:2015 主導稽核員 (QMS, 品質管理系統) 訓練課程 Page
Service Catalogues - Personal Information Management Systems (PIMS) - BS 10012
Service Catalogues - Personal Information Management Systems (PIMS) - BS 10012
- English
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- BS 10012:2017 + A1:2018 Lead auditor (Personal Information Management System) Training Course Page
- 中文
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- Personal Information Management Systems (PIMS, BS 10012:2017+A1:2018) Lead Auditor Training Course 個人資料管理系統主導稽核員訓練課程 Page
Service Catalogues - Technical Services - EU GDPR Compliance
Service Catalogues - Technical Services - EU GDPR Compliance
- English
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- EU GDPR and EU ePrivacy Regulation Compliance Improvement and Certification Page
- EU GDPR Page
- 中文
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- 欧盟个人数据保护法 (EU GDPR) 和电子数据隐私法合规认证和咨询 Page
- 歐盟一般數據保護法 (EU GDPR) 和電子通信隱私保護法 (e-privacy) 合規認證與諮詢 Page
Service Catalogues - IT Security Evaluation - Common Criteria, ISO/IEC 15408
Service Catalogues - IT Security Evaluation - Common Criteria, ISO/IEC 15408
- PGP Public Keys
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- Philip KU (A51C92F7) – Public File
- 中文
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- 資訊技術安全評估共同準則 (CC, ISO/IEC 15408) 產品檢測與認證服務 Page
- Common Criteria - 資通訊產品 - 開發與生產場所安全認證 (Site Security Certification) 服務 Page
- FIPS PUB 140-3, 加解密演算法 (CAVP) 及加解密模組 (CMVP) 驗證服務 Page
- CC 評估與檢測深度 Page
- CC evaluation details Page
- 資訊技術安全評估共同準則 (CC, ISO/IEC 15408) - 生物識別產品 (Biometrics devices) 安全技術檢測與認證服務 Page
- 資訊技術安全評估共同準則 (CC, ISO/IEC 15408) - 物聯網 (IoT) 安全技術檢測與認證服務 Page
- EUCS – Cloud Services Scheme 歐盟雲服務認證 Page
- EU Cybersecurity Act Page
- EU Cybersecurity Act 歐盟網絡安全法 Page
- 資訊技術安全評估共同準則 Common Criteria for IT Security Evaluation (CC, ISO/IEC 15408) 基礎課程 Page
- 資訊安全技術評估與驗證過程 Page
- English
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- Common Criteria for IT Security (CC, ISO/IEC 15408) Evaluation and Certification Service Page
- Common Criteria - Information and Communication Technology - Developer and Manufacture Site Security Certification Services Page
- FIPS PUB 140-3, Cryptographic Algorithm (CAVP) and Module Validation Program (CMVP) Page
- Summary of IT Security Evaluation Packages Page
- An introduction to CC version 2 Page
- An introduction to CC version 2_updated Page
- CC, ISO/IEC 15408 Evaluation and Certification Programme - Biometrics devices Page
- IT Security Evaluation Assurance Package Sumamry Page
- AIS 41 BSI PP ST Guide pdf File
- AIS 42 Common Criteria Developers Guide File
- Common Criteria for IT Security Evaluation (CC, ISO/IEC 15408) Foundation Training Coruse Page
Service catalogues - Oil and Gas
Service catalogues - Oil and Gas
- English
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- API RP 2D - OFFSHORE CRANE INSPECTOR CERTIFICATION PROGRAM Page
- API 577 Welding inspection and metallurgy training course Page
- Pressure relief valves inspector training course Page
Service Catalogues - ISO 19011, Guidelines for auditing management systems
Service Catalogues - ISO 19011, Guidelines for auditing management systems
Service Catalogues - ISO 31000, Risk Management
Service Catalogues - ISO 31000, Risk Management
- Overview to ISO 31000, Risk Management Page
- ISO 31000, 風險管理指引介紹 Page
Service Catalogues - Compliance Management Systems (CMS, ISO 37301)
Service Catalogues - Compliance Management Systems (CMS, ISO 37301)
- Overview to ISO 37301, Compliance Management Systems (CMS) Page
- ISO 37301, 合規管理系統介紹 Page
Service Catalogues - Social Responsibility (ISO 26000)
Service Catalogues - Social Responsibility (ISO 26000)
- Overview to ISO 26000, Guidance on social responsibility Page
- ISO 26000, 社會責任實踐指引介紹 Page
Service Catalogues - UN Sustainable Development Goals (SDGs)
Service Catalogues - UN Sustainable Development Goals (SDGs)
- How ISO Certification helps with the UN’s sustainable development goals (SDGs) Page
- ISO 認證如何幫助組織實現聯合國的可持續發展目標 (SDG) Page

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Topic outline

General

Organizational Information and Guidance 信息與指引

Company introduction 公司介紹

Course planning and student register

Policy and Compliance

IRCA Auditor Registration and Tutor Qualification

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Sub-contractor and Tutor Recruitment

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HOW-TO procedure

CQI / IRCA Courses Management Information

Tutors

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English

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中文

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ISO/IEC Directives, Part 1, Annex SL - Appendix 2 - 管理系統標準共通結構

Management System Documented Information - Templates

管理系統文件化資訊 - 範本

Service catalogues - Business Continue Management System (BCMS, IS0 22301)

English

中文

Service Catalogues - Food Safety Management System (FSMS, ISO 22000)

English

中文

Service Catalogues - Information Security Management Systems (ISMS, ISO/IEC 27001)

English

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中文

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Service Catalogues - IT Service Management System (IT-SMS, ISO/IEC 20000-1)

English

中文

Service Catalogues - Quality Management System (QMS, ISO 9001)

English

中文

Service Catalogues - Personal Information Management Systems (PIMS) - BS 10012

English

中文

Service Catalogues - Technical Services - EU GDPR Compliance

English

中文

Service Catalogues - IT Security Evaluation - Common Criteria, ISO/IEC 15408

PGP Public Keys

中文

English

Service catalogues - Oil and Gas

English

Service Catalogues - ISO 19011, Guidelines for auditing management systems

Service Catalogues - ISO 31000, Risk Management

Service Catalogues - Compliance Management Systems (CMS, ISO 37301)

Service Catalogues - Social Responsibility (ISO 26000)

Service Catalogues - UN Sustainable Development Goals (SDGs)